Terms of Service
Last Updated: February 2025
Important Legal Notice
WIRE provides software tools for cryptocurrency trading automation. By using WIRE, you acknowledge that cryptocurrency trading involves substantial risk of loss and is not suitable for all investors. You may lose some or all of your invested capital. WIRE does not provide financial, investment, legal, or tax advice.
1. Acceptance of Terms
By accessing or using WIRE ("the Service," "the Platform," "we," "us," or "our"), including any software, applications, websites, or services provided by WIRE, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Risk Disclosure Statement.
If you do not agree to these Terms, you must not access or use the Service. Your continued use of the Service constitutes your acceptance of these Terms and any modifications thereto.
These Terms constitute a legally binding agreement between you and WIRE. You represent that you have the legal capacity to enter into this agreement.
2. Description of Service
WIRE provides a software platform that allows users to create, configure, and deploy automated trading strategies ("bots") for cryptocurrency markets. The Service includes:
- Visual bot builder tools for creating trading strategies without coding
- AI-powered assistance for strategy development
- Integration with third-party cryptocurrency exchanges
- Backtesting capabilities
- Community features for sharing strategies
WIRE is a software tool only. We do not:
- Execute trades on your behalf
- Hold, custody, or manage your funds
- Provide financial, investment, legal, or tax advice
- Guarantee any trading outcomes or returns
- Act as a broker, dealer, or investment advisor
3. Eligibility
To use the Service, you must:
- Be at least 18 years of age (or the age of legal majority in your jurisdiction)
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using the Service under applicable laws
- Not be located in, or a resident of, any jurisdiction where the use of trading bots or cryptocurrency trading is prohibited
- Comply with all applicable local, state, national, and international laws and regulations
You are solely responsible for ensuring that your use of the Service complies with all laws applicable to you. We make no representations that the Service is appropriate for use in all jurisdictions.
4. User Accounts
4.1 Account Registration
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
4.3 API Keys and Exchange Connections
When connecting third-party exchange accounts to the Service, you are solely responsible for:
- The security of your API keys and credentials
- Configuring appropriate permissions and restrictions on your API keys
- Any trades or actions executed through your connected accounts
- Compliance with the terms of service of any connected exchanges
5. Risk Acknowledgment
High Risk Warning
By using WIRE, you expressly acknowledge and agree to the following:
5.1 Cryptocurrency Trading Risks
- Volatility: Cryptocurrency markets are highly volatile. Prices can fluctuate significantly in short periods, leading to substantial losses.
- Total Loss: You may lose some or all of your invested capital. Never invest more than you can afford to lose.
- Market Risks: Markets may experience periods of illiquidity, manipulation, or unusual conditions that can result in losses.
- Regulatory Risks: Cryptocurrency regulations vary by jurisdiction and may change, potentially affecting your ability to trade or access funds.
5.2 Automated Trading Risks
- Software Errors: Trading bots may contain bugs, errors, or unexpected behaviors that can result in unintended trades or losses.
- Strategy Failure: Past performance does not guarantee future results. Strategies that worked historically may fail under different market conditions.
- Technical Failures: System outages, network issues, exchange downtime, or API failures may prevent bots from executing as intended.
- Slippage and Execution: Actual trade execution may differ from expected due to market conditions, latency, or liquidity issues.
5.3 Your Acknowledgment
By using the Service, you acknowledge that:
- You have read and understand the Risk Disclosure Statement
- You are making your own trading decisions and are solely responsible for them
- WIRE does not guarantee any trading outcomes
- You have sufficient knowledge and experience to understand the risks involved
- You can afford to lose any funds you choose to trade with
6. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, WIRE disclaims all warranties, including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Service will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, reliability, or completeness of any content or information
- Warranties that the Service will meet your requirements or expectations
- Warranties regarding the results that may be obtained from using the Service
WIRE does not warrant or guarantee any level of success or profit from using the Service. Any examples, demonstrations, or historical performance data are for illustrative purposes only and do not guarantee future results.
7. Limitation of Liability
Critical Limitation
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WIRE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY:
- Direct, indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Trading losses or financial losses of any kind
- Damages arising from unauthorized access to your account
- Damages arising from any bugs, errors, or malfunctions in the software
- Damages arising from third-party services, exchanges, or APIs
- Damages arising from market conditions or trading outcomes
This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if WIRE has been advised of the possibility of such damages.
In jurisdictions that do not allow the exclusion or limitation of certain damages, WIRE's liability shall be limited to the maximum extent permitted by law. In no event shall WIRE's total liability exceed the amount you have paid to WIRE in the twelve (12) months preceding the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless WIRE and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
- Your use of the Service
- Your trading activities and any resulting losses
- Your violation of these Terms
- Your violation of any applicable laws or regulations
- Your violation of any third-party rights
- Any content or data you submit through the Service
- Your connection to or use of third-party exchanges or services
9. User Conduct
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Attempt to manipulate markets or engage in fraudulent trading practices
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the Service
- Use the Service to transmit malware or malicious code
- Reverse engineer, decompile, or disassemble any part of the Service
- Share your account credentials with others
- Use the Service in any way that could harm WIRE or other users
10. Intellectual Property
The Service and its original content, features, and functionality are owned by WIRE and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any trading strategies or content you create using the Service. By sharing content publicly through the Service, you grant WIRE a non-exclusive license to display and distribute such content.
11. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use the Service will immediately cease. You are responsible for any trades or activities that occur before termination.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date.
Your continued use of the Service after any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which WIRE operates, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.
14. Contact Information
If you have any questions about these Terms, please contact us at:
WIRE Support
By creating an account or using WIRE, you confirm that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and our Risk Disclosure Statement.